A by-law is a municipal law passed under the authority of a provincial act. By-laws are the laws that govern towns, cities and villages.
The Municipal Law Enforcement Division investigates and enforces municipal by-laws such as parking enforcement, responsible pet owners, property standards, clean and clear, zoning, signs, noise, and licensing by-laws.
Municipal Law Enforcement officers and staff are committed to educating the community about the by-laws and resident responsibilities. Officers follow the Municipal Law Enforcement Policy to ensure a transparent, consistent, fair, unbiased, and effective process for the enforcement and prosecution of relevant laws.
The Municipality passes by-laws for many reasons, including:
Submit a by-law concern or complaint online at any time by logging in to the Service Clarington portal.
To report your concern or complaint by phone, please call 905-623-3379 ext. 2105.
For in-person service, visit the Municipal Administrative Centre.
Clarington has several by-laws to regulate animal care, control, licensing and what animals a resident can own.
Long grass and weeds |
The Clean and Clear by-law regulates the cleaning and clearing of land, including long grass and weeds. The length of grass and weeds cannot exceed 20 centimetres (eight inches) on properties in Clarington. If you come across a property where grass and weeds exceed eight inches, you can log in to the Service Clarington portal to submit a complaint. You will need to provide specific addresses and other details. After we receive your complaint, a Municipal Law Enforcement Officer will attend the site to investigate. If warranted, the Officer will provide the property owner with a written order requiring compliance with the by-law within a specified time. After the specified time, the Officer re-inspects the property. If the problem still exists, we will call a contractor to bring the property up to standard. We will then invoice the property owner for the cost. Submit a complaint about long grass or weeds. |
Noise complaints |
The Noise by-law regulates noise and sound across the Municipality. Specifically, it outlines acceptable levels of sound that likely won't disturb other residents. For example, you cannot play music at an excessive volume or in a manner that will disturb the peace, quiet or comfort of any other resident in Clarington. Log in to the Service Clarington portal to submit a complaint. If you wish to have charges laid against someone for violating the by-law, you will be required to attend court and give evidence. We cannot process a charge without you. |
Property standards |
The Property Standards By-law sets a minimum standard for property owners to maintain their buildings and properties. We enforce the by-law to protect the health and safety of occupants, the environment and the value of the lands. Submit a property standards complaint. Complaint processOnce we receive a complaint, an officer will inspect the property to see if it follows the standards set out in the by-law. If the property violates the by-law, an Order may be issued requiring the landowner to make any necessary changes or fixes to adhere to the regulations. If the work is not completed, the Municipality may step in to do the necessary work at the property owner's expense. The cost incurred will be added to the Municipal Tax Roll. Charges may also be laid with a maximum fine, upon conviction, of $50,000 for a first offence for an individual and $100,000 for a corporation. Right to appealThe property owner has a right to appeal an Order. The cost of filing an appeal is $100, with half ($50) refunded if the owner appears at the Appeal Hearing. We require any Property Standards complaint to be submitted in writing using the form below. This material is confidential and will not be shared with the property owner. If you're looking for more information on the by-law or want to file a property standards complaint, please contact the Municipal Law Enforcement Division. |
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