Sidewalk Snow Removal
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Snow and ice removal
Clarington's snow clearing by-law gives property owners 24 hours after the end of a snowfall to clear snow and ice from sidewalks bordering their property. Residents must clear the sidewalks of snow to their full width, including between snowfalls or when drifting occurs.
You must also clear "corner links", as shown below:
Failing to clear the sidewalk of snow and ice could result in a penalty of the cost of the Municipality completing the work plus a $50 administrative fee.
It is the property owner's responsibility to use safety salt or sand on ice and slippery surfaces if necessary.
New municipal sidewalk snow-clearing program
To help improve accessibility in our community, Clarington launched a new municipal sidewalk snow-clearing program in the 2023-24 winter season. Clarington crews will now be responsible for plowing and salting sidewalks on primary routes, pedestrian crossovers, and school crossings. The sidewalks selected for this program are located on arterial roads—or main routes—identified in downtown and high-traffic areas that people would typically use to travel within the main areas of the community.
Property owners are still required to maintain sidewalks and clear windrows under Clarington’s snow-clearing by-law. As we implement this new service across Clarington, we thank residents for their patience and understanding.
Frequently asked questions
If you receive a "yellow door hanger," our Municipal contractor has been sent out in response to a complaint about the sidewalk bordering your property. The contractor has carried out the work necessary to ensure the sidewalk is clear of snow and ice.Report snow or ice-covered sidewalks
To help serve you better and provide more efficient service, we’ve launched Service Clarington — a new online customer portal. File by-law complaints, report problems, and apply and pay for permits and licences in one convenient place. Get started by visiting service.clarington.net to create an account.
Report snow or ice-covered sidewalks by logging in to the Service Clarington portal or call 905-623-3379. You will need to provide specific address information.
We accept complaints after at least 24 hours of clear weather.
The Municipal contractor attends every property listed in a complaint. The contractor will take a photo of the area before and after the work is performed, and hang a "yellow door hanger" on the door of the property explaining the situation.
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